Zoho CRM
4.2
Description
Zoho CRM is a comprehensive customer relationship management (CRM) platform designed to help businesses of all sizes manage sales, marketing, and customer support. This cloud-based solution offers a 360-degree view of your customers, enabling ...
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Use Cases
Key Features
- CRM
- Contact Database
- Reporting/Analytics
- Lead Management
- Sales Pipeline Management
- Contact Management
Made For
Industries
- Technology
- Financial Services
- Healthcare
- Retail
- Manufacturing
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive Feature Set: Zoho CRM offers a wide range of features covering sales, marketing, and customer support.
- Affordable Pricing: Compared to some competitors, Zoho CRM provides a cost-effective solution for businesses of all sizes.
- High Customizability: The platform is highly customizable, allowing businesses to tailor it to their specific needs.
- Strong Integration Capabilities: Zoho CRM integrates seamlessly with other Zoho products and popular third-party applications.
Cons
- Complexity: The extensive feature set can be overwhelming for new users, requiring a learning curve.
- Reporting Limitations: While robust, some users find the advanced reporting features complex to configure.
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Current average rating is based on research conducted at Exafol