UserVoice
4.4
Description
UserVoice is a leading product feedback management solution designed to help businesses build better products through data-driven decision-making. It centralizes customer feedback from various sources, allowing product teams to prioritize feat...
Use Cases
Key Features
- Feedback Management
- Knowledge Base Management
- Negative Feedback Management
- Survey/Poll Management
- Collaboration Tools
- Self Service Portal
Made For
Industries
- Software
- SaaS
- E-commerce
- Technology
- Financial Services
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Centralized feedback management streamlines the product development process
- Data-driven insights enable informed prioritization and roadmap decisions
- Segmentation capabilities allow for targeted analysis and feature development
Cons
- Potential complexity for smaller teams with limited resources
- Integration with existing tools may require configuration and maintenance
LinkedIn
51-200 employees
@uservoice
18K followers
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Current average rating is based on research conducted at Exafol