UserTesting
4.2
Description
UserTesting is a leading customer experience (CX) management platform that empowers businesses to understand their customers' needs and behaviors. Through on-demand user research, including video feedback, usability testing, and surveys, UserT...
Videos (1)
Use Cases
Key Features
- Audience Targeting
- A/B Testing
- Usability Testing
- Reporting/Analytics
- Surveys & Feedback
- Customer Segmentation
Made For
Industries
- Software
- E-commerce
- Financial Services
- Healthcare
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Provides direct customer feedback for improved product development
- Offers a wide range of research methodologies to suit different needs
- Streamlines the user research process with a user-friendly platform
- Facilitates faster decision-making based on data-driven insights
Cons
- Can be expensive for frequent or large-scale testing
- Participant feedback may be subjective and require careful interpretation
LinkedIn
501-1000 employees
@UserTesting
75K followers
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Current average rating is based on research conducted at Exafol