Smartlook
4.6
Description
Smartlook is a powerful qualitative analytics platform designed to help businesses understand *why* users behave the way they do on their websites and mobile apps. Going beyond traditional quantitative data, Smartlook provides session recordin...
Use Cases
Key Features
- Visual Analytics
- Search/Filter
- Engagement Tracking
- Predictive Analytics
- Dashboard
- Customer Journey Mapping
Made For
Industries
- E-commerce
- SaaS
- Financial Services
- Healthcare
- Education
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Provides deep qualitative insights into user behavior
- Offers a comprehensive suite of features (recordings, heatmaps, funnels, event tracking)
- Easy to implement and use, even for non-technical users
- Helps identify usability issues and improve conversion rates
- Supports both web and mobile app analytics
Cons
- Can generate a large amount of data, requiring efficient filtering and analysis
- Potential privacy concerns if data masking is not properly configured
LinkedIn
51-200 employees
@smartlookio
10K-50K followers
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Current average rating is based on research conducted at Exafol