Question 1

What types of outreach tools does Impactive offer?

Accepted Answer

Impactive provides a full suite of digital outreach tools, including Peer-to-Peer Texting, Broadcast Texting, Phone Banking, and Friends & Family Messaging (friend-to-friend texting), allowing you to connect with voters in multiple ways.

Question 2

How does Impactive help manage volunteers?

Accepted Answer

Impactive simplifies volunteer management by allowing staff to create and assign outreach 'actions' through the web dashboard. Volunteers can then easily access and complete these actions via the mobile or web app.

Question 3

Is Impactive compliant with campaign finance regulations?

Accepted Answer

Impactive is designed with campaign finance compliance in mind and offers features to help organizations adhere to relevant regulations. However, it is the organization's responsibility to ensure full compliance.

Question 4

What kind of reporting and analytics are available?

Accepted Answer

Impactive provides robust reporting and analytics to track outreach performance, identify trends, and measure the effectiveness of your campaigns.  You can monitor metrics like message delivery rates, call completion rates, and volunteer activity.

Question 5

How secure is voter data within Impactive?

Accepted Answer

Impactive prioritizes data security and employs industry-standard security protocols, including data encryption and access controls, to protect voter information. We regularly undergo security audits to ensure the highest level of protection.

Question 6

Can Impactive integrate with other campaign tools like voter databases?

Accepted Answer

Yes, Impactive offers integrations with popular voter databases and CRM systems, allowing you to seamlessly import and export data for more efficient campaign management.

Question 7

What kind of support and training does Impactive provide?

Accepted Answer

Impactive offers comprehensive support, including online documentation, video tutorials, and dedicated customer support via email and chat. We also provide training resources to help your team get the most out of the platform.

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