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Description

CloudTalk is a cloud-based call center solution designed to empower sales and support teams. Offering over 70 advanced calling features, CloudTalk streamlines communication for startups, SMEs, and e-commerce businesses. With browser and deskto...

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Use Cases

Key Features

  • Call Center Management
  • Call Recording
  • Computer Telephony Integration
  • VoIP Connection
  • Reporting/Analytics
  • Call Logging

Made For

Industries

  • E-commerce
  • Healthcare
  • Financial Services
  • Real Estate
  • Software

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Comprehensive feature set for call center operations
  • Seamless integration with popular CRM and helpdesk platforms
  • Scalable solution suitable for growing businesses
  • International number availability expands global reach
  • User-friendly interface and easy setup

Cons

  • Potential cost may be a barrier for very small businesses
  • Reliance on internet connectivity for functionality
Company Name
CloudTalk
Year Founded
2009
HQ Location
Prague, Czech Republic
LinkedIn
201-500 employees
@cloudtalkhq
10K-50K followers

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Frequently Asked Questions